IFile4U

Protecting your Data

Introduction

Welcome to I  File Limited. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Statement and Data Policy outlines how we collect, use, disclose, and protect your personal data. By using our services and visiting our website, you agree to the terms of this policy.

1. Data Collection

We collect personal data to provide and improve our services. The types of personal data we collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, company address
• Payment Information: Billing address and payment details (processed through secure third-party payment processors).
• Usage Data: IP address, browser type and version, pages visited, time and date of visit, and referring site details.
• Communication Data: Messages and inquiries sent through our contact forms or customer support, and email communication records.
• Technical Data: Device information, operating system, unique device identifiers, and log files.

2. Use of Personal Data

We use your personal data for the following purposes:

• Service Provision: To create and manage your account, process transactions, and provide you with the services and support you request.
• Communication: To respond to your inquiries, send updates and notifications, and communicate information related to your account and our services.
• Personalization: To tailor our services and website to your preferences and provide personalized recommendations and content.
• Security and Compliance: To protect against fraud, unauthorized access, and other security issues, and to comply with legal obligations and enforce our terms and policies.
• Analytics and Improvements: To analyse website usage and performance, and improve our website, services, and user experience.

3. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, and providing our services, so long as those parties agree to keep this information confidential.
• Legal Obligations: When required by law, to comply with legal processes, or to protect our rights, property, or safety, and that of our users and the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

4. Data Security

We implement a variety of security measures to ensure the safety of your personal data. These measures include:

• Encryption: Data is encrypted during transmission and storage.
• Access Controls: Access to personal data is restricted to authorized personnel only.
• Regular Audits: We regularly review our security practices and procedures to enhance our data protection efforts.

5. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: You have the right to access and correct your personal data held by us.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Erasure and Restriction: You have the right to request the deletion of your personal data or restrict its processing under certain conditions.
• Objection: You have the right to object to the processing of your personal data for specific purposes, including direct marketing.
• Consent Withdrawal: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse usage, and improve our services. You can manage your cookie preferences through your browser settings.

7. The legal grounds we use for processing personal data

We are required by law to set out in this privacy statement the legal grounds on which we rely in order to process your personal data. We rely on one or more of the following lawful grounds:

• you have explicitly agreed to us processing your information for a specific reason
• the processing is necessary to perform the agreement we have with you or to take steps to enter an agreement with you
• the processing is necessary for compliance with legal obligation we have such as keeping records for tax purposes or providing information to a public body or law enforcement agency or
• the processing is necessary for the purposes of a legitimate interest pursued by us or a third party which might be to (i) provide our services to you or our clients and other third parties and ensure that our client engagements are well managed (ii) to protect our business interests (iii) to keep you or our clients informed about relevant products and services and provide you with information, unless you have indicated at any time that you do not wish us to do so.

8. Changes to This Policy

We may update this Privacy Statement and Data Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the policy effective date. Your continued use of our services after any changes constitute your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Statement and Data Policy, or wish to exercise your rights, please contact us at:

• Email: info@ifile4u.com
• Phone: +44 7850 953 923
• Mailing Address: 23 Spitfire Avenue, Blythe Valley Business Park, Solihull, West Midlands, United Kingdom

Your trust is important to us, and we are committed to protecting your privacy and personal data. Thank you for choosing I File Limited.